Privacy Policy

Information We Collect

Information You Provide

When you contact Route One Performance or book a session — through this website or our social channels — we collect the information you share with us: your name, phone number and email address, and the athlete's first and last name and age so the coach knows who is training. Because our programs serve young athletes, we collect this information from parents and guardians, not from children. Anything you add in the booking's notes, such as an injury the coach should know about, is kept with the booking and shared only with the coach.

Usage Data

We may use standard analytics tools to collect anonymous, aggregated information about how visitors use this website — pages visited, time on site, and referral sources. This data does not identify individual visitors.

Payment Data

When you book, a card is held on file to secure the session time. The card is entered into a form provided by Stripe, our payment processor, and goes directly to Stripe; Route One Performance and this website never see or store the card number. We keep only what Stripe returns: the card brand, its last four digits and a reference that lets us charge the session. Nothing is charged until after the session is complete, or when a no-show fee applies under our booking policy. Stripe's handling of your card is described in its own privacy policy.

How We Use Your Information

• To respond to inquiries and schedule training sessions
• To confirm bookings, hold and charge the session through Stripe, and send booking, change and cancellation emails
• To communicate schedule changes and program updates
• To improve this website and our programs

Children's Privacy

Our programs coach athletes as young as six, but this website is directed at parents and guardians. An athlete's name and age are entered by the parent or guardian who books, and we use them only to run the session. We do not knowingly collect personal information online from children under 13 themselves. If you believe a child has submitted personal information to us, contact us and we will delete it.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate this website and take bookings — Stripe for the card, and the platform that runs our schedule and sends our booking emails — and only as needed for them to do so.

Contact

Questions about this policy? Reach us on Instagram at @routeone.performance.